If you have questions about the game, the best place to post them is the official Stardew Valley forum.
But if you have any direct questions about your order or especially replacement parts for damaged components, please use this form.
We don’t have an estimated date for the reprint but we’re working on figuring that out right now. The best way to stay informed is probably to follow ConcernedApe on twitter, as he’ll announce something there when we know. There’s also a place to sign up for a newsletter at the bottom of the homepage on this Shopify store. Thanks for your interest!